Outstanding 4-Star Service and Genuine Hospitality!
As a remote worker and professional consultant in the hospitality industry, I have been fortunate to have engaged in a range of service experiences across the spectrum from around the globe. And, unfortunately, have also experienced a myriad of frustrations and anxiety due to the lack of follow-through and/or in coordinating and secure accommodations and getting local assistance in preparing for the transition to a new country.
Without hesitation, I will say that Tracy Marshall, from Bermuda Longtail Real Estate, was amazingly professional, incredibly personable, exceptionally accommodating and a sincere pleasure to deal with. She definitely went above the call of duty being available evenings, weekends, across varying time zones. In general, working diligently outside all expected hours of operation to ensuring some serious peace of mind.
From coordinating the apartment search, assisting with administrative paperwork, educating me on getting set up with the usual amenities/utilities etc, to providing me with insights as to the general landscape and offerings of the island; Tracy was supportive and diligent; even to the point of issuing routine reminders for me to follow-up on tasks.
One of the reasons I chose Bermuda as my next remote working posting, was in part, due to the experience with Tracy. The pandemic has made life all that more complicated, and it's even more daunting when looking to relocate to a new country, in a time of crisis. Thanks, Tracy for making the complex simple.
I look forward to experiencing Bermuda over the course of the next year!
"I would like to strongly recommend Ceci Bernard-Lambert of Bermuda Longtail Real Estate. From day 1, she helped my family and I locate an ideal rental to live in my price range and helped find furniture in my price range. In addition, she randomly checks up on my wife and I to make sure we are doing ok. I can truly consider her more of a friend than a realtor. Such a friendly and kind woman."
"Cesa, I would like to say thank you for all your help. It was wonderful working with you and your staff at Bermuda Longtail Real Estate. I was always pleased with the good paying tenants you found for Nealam Cottage. When I requested you to assist me on selling the house, you hung in there with me until you sold it.
My favorite part of the whole process was that you were always accessible by e-mail or phone any hour of the day, even if you were off the Island. You provided me with all the information I needed and explained the rental and sale contracts patiently step by step. I appreciate your professionalism. I will miss working with you.
If someone was to asks me if I knew of a good Real Estate Agent I would not hesitate to name Bermuda Longtail Real Estate as a reference as you are also an honest person. Once again, thank you so much."
"Cesa & Andrew, We wanted to thank you both so much for all you did for us through your fabulous business in finding us our new home. We are so excited! You truly went above & beyond any other realtor & we just can't praise you enough for your professional manner & promptness in the whole experience from start to finish. You truly deserve more awards & we have nothing but wonderful things to say about you & Bermuda Longtail Real Estate. Keep up the amazing work & many thank you's & blessings to you both."
S & G Pitcher
"So where do we start? We had been talking with friends and searching for the right home for what seemed to be forever, just to end up with the best realtors that we have ever met. The professionalism, kindness, and guidance that Cesa and Andrew have shown us is unbelievable. They have literally been with us every step of the way for this purchase and have answered our many questions at all times of the day.
The process of buying a house can be overwhelming for first time home owners but Cesa and Andrew made it feel as if we weren’t alone. At times we had no clue of what to do next or say, but Cesa was so accessible she put both our minds at ease and led the way which resulted in the best outcome ever....Our First Home!
We would like to thank Cesa, Andrew, and Bermuda Longtail Real Estate for delivering the best service ever.
So, if you are a first time homeowner or simply purchasing another house, investment property, or land I would choose Bermuda Longtail Real Estate time and time again. They won’t let you down and satisfaction is definitely guaranteed."
With Warmest Regards,
T & D Caisey
"I had the pleasure of meeting Cesa around October 2017 when I was seeking an apartment. I knew when I met her that she would be the ideal person to help me find new accommodations – and I was correct! She was warm and friendly. She listened to my needs. After looking at about four properties I settled on one that I liked. Cesa demonstrated the utmost in patience and professionalism in helping me to get settled into the place by way of answering all of my queries, and handling all paperwork in order that my move in would be a smooth transition. She facilitated communication on my behalf with the overseas landlady and I moved in on time. Needless to say when I wanted to rent out my own property, Cesa was the first person I called. She and her team managed to get me a great tenant in two days! Again, Cesa and her team handled everything seamlessly and the outcome was a happy landlady (me) and a happy tenant.
I am very grateful to Cesa and I commend her and her team for the hard and diligent work they do behind the scenes to effect a great end result. I have the highest confidence in Bermuda Longtail Realty and I highly recommend this company to anyone who is either seeking sales or rentals."
Shawnette O. Somner
"I worked with Cecilia to purchase my first home and really can't say enough good things about her. She is knowledgeable approachable, personable and incredibly generous with her time including mornings, evenings, and weekends over the course of several months. She answered every question and explained every process thoroughly. Buying a home in this market is challenging, but working with Cecilia made it painless and straightforward as possible. I highly recommend her."
"My relationship with Bermuda Longtail Real Estate Ltd spans many years. From the beginning they were friendly, attentive, knowledgeable, and caring. No questions left unanswered, and they always responded promptly. Their professionalism, attention to detail and closing the deal, made the process of finding suitable tenants and the right purchasers for the homes we put on the market for sale, seem like child's play. It was always a pleasure working with them and you can be sure that I will recommend Bermuda Longtail Real Estate Ltd to family and friends."
"I just wanted to take the time to let you know how amazing it was having worked with Kerri!
On March 1st we were advised by our landlord that the place we had been renting for 7 years was needed by a family member. Whilst this was totally understood, of course it was a shock and I was nervous and anxious with the daunting task of finding a 2 bedroom within our budget AND within our expectations.
However, upon meeting Kerri on March 6th my fears and anxiety were replaced with hope……that she would be able to assist with finding that ‘perfect’ place for my family. She was extremely responsive, attentive, personable, and understanding. She worked tirelessly to ensure my family found a place just right for us; remembering what we liked and didn’t like (right down to knowing I like to have counter space to cook in the kitchen). Although we had until the middle of May 2017 to move; within ONLY 4 weeks of being advised we had to move, my husband and I signed a lease and paid the deposit for a 2 bedroom place (which we love) with the lease starting April 1st!!!!!
We certainly could not have done this without the help of Kerri. Words cannot express how beyond pleased we are with her and I’ve already started and will continue to recommend her to everyone we know.
You certainly have found a gem with Kerri working as part of your team!!!!!"
The Anderson Family
"Karen Johnson has been my real estate agent for over a decade. She knows her job. She is efficient. And most important she is fun!...By the way she makes a killer macaroni-and-cheese!"
Dear Karen, I wanted to write a very long overdue letter to thank you for all that you have done to assist me with my rental apartment. I was new to the rental market after building an apartment on my house and was very skeptical as to what tenant I would be able to find. I had fitted it out with high end fixtures as I wanted it to be a nice home for someone who would respect it and care for it as I would myself. I was recommended by my partner to speak with you and could not be more pleased with the outcome. Your level of service is second to none and your professionalism is of the highest standard. The vetting process of potential tenants that you carry out gives a landlord the confidence of knowing that all references have been checked. I have and would not hesitate once again to recommend you as an excellent agent to work with and look forward to continuing doing so with you in the future.